break/fix services
a&o IT Service Support (ITSS) delivers a flexible and scalable break/fix service that exactly matches the nature and requirements of your business - now and as it develops. It ensures your staff remain productive, regardless of system failures. Services include:
- Break/fix maintenance - exchange or swap
- Operating system and business applications support
Being modular, these services are easily tailored to complement your IT function's own capabilities. And we deliver them as on-site, field-based or remote services.
A single contract and point of contact gives you access to national and European coverage. And while you enjoy all the benefits of a centralised service, a&o is able to provide full support for a mobile or distributed workforce.
However you want these services delivered, you benefit from shared best practice, leveraged resources, flexible services levels and innovative commercial models
